Publications
Publications J&M Research
Service-Innovations Study
For several years now in the mechanical engineering sector, approximately 30% of sales and approximately 60% of profits have been generated in the service area. Despite this fact, many companies still fail to focus on service innovations.
In cooperation with the Maschinenbau-Institut of the VDMA (German Engineering Federation), J&M Management Consulting's current study examines the status quo in the area of service innovations. Managers and decision makers from the areas of R&D technology, product management, marketing and customer service were invited to take part in the online survey. If you are interested in the results of the study, you can register using the following contact form.
If you have any queries, please contact Dr. Nikolas Beutin at nikolas.beutin
jnm.com or +49 172 / 623 59 09.
